Support
Last updated October 1, 2026
Questions, problems, or feedback? Email iankwinson@gmail.com. A real person reads every message, usually within one business day. In the app you can also use Account › Report a problem, which attaches the screen you were on.
Your account and data
- Download your data: in the app, Account › Download my data. On the web, Plan & billing › Your data.
- Delete your account: in the app, Account › Delete my account. This removes your trips and profile from Wayfinder.
- Sign-in codes: codes expire after 15 minutes and work once. Request a new one if yours expired.
Plans and prices
Wayfinder plans trips with you and shows prices from travel providers. Prices labeled test, sandbox, or estimate are not live offers. When you follow a partner link (for example Expedia, Yelp, GetYourGuide, or Viator), that partner handles the booking and its own support.