Terms of Service

These terms govern your use of Wayfinder, an AI travel planning service. By creating an account you agree to them.

What Wayfinder does

Wayfinder helps you choose destinations, plan days, and compare travel options. Suggestions from our AI are planning guidance, not guarantees. Prices, availability, schedules, and policies come from travel providers and can change until a booking is confirmed.

Bookings made through Wayfinder

• Wayfinder acts as your booking agent. Flights are ticketed by the airline through our flight partner, and hotel stays are reserved through our lodging partner. The airline’s or hotel’s own terms, fare rules, and cancellation policies apply and are shown before you approve.
• Nothing is booked until you approve the exact total. If the provider changes the price, cannot confirm the booking, or rejects it, nothing is booked and any payment you made to Wayfinder for that booking is refunded.
• Flight bookings include a Wayfinder booking fee shown separately before you pay. The fee is refunded if the booking is not completed.
• You are responsible for entering traveler details exactly as they appear on government ID, and for passports, visas, and health requirements for your trip.
• Changes and cancellations follow the provider’s rules. Contact us at iankwinson@gmail.com and we will help.

Plans and payments

Paid plans (Trip Pass and Traveler) are billed through Stripe. A Trip Pass is a one-time purchase for the period shown at checkout. The Traveler plan renews monthly until you cancel in the billing portal; cancellation takes effect at the end of the paid period. If something went wrong with a purchase, contact us within 14 days.

Partner links

Some links to partners such as GetYourGuide, Viator, and Aviasales are affiliate links. We may earn a commission when you book through them, at no extra cost to you. Purchases on partner sites are governed by their terms.

Acceptable use

Don’t misuse the service, attempt to access other people’s trips, scrape the service, or use it to make fraudulent bookings. We may suspend accounts that do.

Liability

To the extent permitted by law, Wayfinder is not liable for the acts or omissions of airlines, hotels, and other travel providers, or for indirect or consequential losses. Our total liability for any claim is limited to the amount you paid Wayfinder in the 12 months before the claim.

Contact

Questions: iankwinson@gmail.com